What does “complete” status mean?

When you come across an order with a “Complete” status, it’s an indicator that the entire order process has been executed smoothly and successfully. This status holds crucial information about the various stages the order has gone through. Here’s a comprehensive breakdown of what the “Complete” status entails:

Order Processing and Fulfillment:

  1. Successful Payment Processing: The “Complete” status signifies that the order has been processed in its entirety, including the successful charging of your designated card for the wholesale price of the items. This transaction ensures that the financial aspect of the order has been concluded and accurately reflects the cost of the products.

  2. Order Sent to Fulfillment Center: The successful payment processing also paves the way for the order to be seamlessly sent to our trusted fulfillment center. This marks the transition from the order being a digital record to the physical process of preparing and shipping the items to the customer.

Expectations and Timelines:

  1. Tracking Number Generation: Orders in the “Complete” status are diligently prepared for shipping. The next step in this process involves the generation of a tracking number, which serves as a key reference for the shipment’s progress.

  2. Tracking Number Timing: Typically, you can anticipate that orders in the “Complete” status should automatically receive a tracking number within the span of 1 to 2 business days. This timeframe provides the necessary buffer for our systems to generate and allocate the tracking information accurately.

Customer Communication:

As a store owner, this information is valuable for keeping customers informed about the status of their order. Once a tracking number is assigned, customers can track the progress of their shipment, ensuring transparency and a heightened sense of engagement.

Should you have any questions about the “Complete” status, tracking number generation, or any other aspect of the order process, our dedicated customer support team is readily available to assist you. Your peace of mind and the seamless operation of your store are our priorities, and we’re here to support you every step of the way.